We had the problem with this great Extension, that actually everything worked. Rules could be established, Test emails worked perfectly etc. pp.
ONLY Sorry, no e-mails in the Mail Queue / Log pushed, when actually should apply the rule.
The problem was, that AheadWorks Follow up eMail (3.5.0) Extension a conflict with the MageWorx Extended Orders Pro Extension hatte. This was prevented, that by the CRON Job new messages have been generated. The solution was the cron.php in the directory app / code / local / AW / Followupemail / Model fit.
From line 210
if ($cargoes) { $statusHistoryCollection->addAttributeToFilter('entity_id', array('gt' => $cargoes)); } else { $statusHistoryCollection->addAttributeToFilter('created_at', array('gt' => $this->_lastExecTimeMySQL)); }
by replacing
if ($cargoes) { $statusHistoryCollection->addAttributeToFilter('main_table.entity_id', array('gt' => $cargoes)); } else { $statusHistoryCollection->addAttributeToFilter('main_table.created_at', array('gt' => $this->_lastExecTimeMySQL)); }